Privacy Policy
Our Commitment to Your Privacy
At Novak Consulting, protecting your privacy and the security of your data is fundamental to our business relationship. As a New Zealand company, we adhere to the Privacy Act 2020 and apply international data protection best practices in all our operations.
This privacy policy explains how we collect, use, and safeguard your information when you engage with our services. We encourage you to read it carefully to understand our practices regarding your data.
Information We Collect
In the course of providing our services, we may collect the following types of information:
- Contact Information: Names, email addresses, phone numbers, company details
- Project Data: Information related to your project, including specifications, requirements, and goals
- Business Information: Details about your business operations, strategies, and objectives
- Technical Data: Information about your systems, software, infrastructure, and technical environment
- Communication Records: Records of our communications, including emails, calls, and meetings
How We Use Your Information
We use the information we collect strictly for the following purposes:
- Providing and delivering the services you've requested
- Communicating with you about your project and our services
- Managing our client relationship
- Improving our services and business operations
- Complying with legal and regulatory requirements
We will never use your information for marketing purposes without your explicit consent.
Data Security
We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
- Data encryption in transit and at rest
- Access controls and authentication requirements
- Regular security assessments and monitoring
- Secure development practices
- Staff training on data protection and security
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your information to third parties without your consent, except in the following circumstances:
- To trusted service providers who assist us in operating our business and serving you, subject to confidentiality agreements
- When required by law, such as in response to a valid court order or legal process
- To protect our rights, property, or safety, or that of our clients or others
Data Retention
We retain your information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. After this period, your data will be securely deleted or anonymized.
Your Rights
As a data subject, you have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate or incomplete information
- The right to request deletion of your data in certain circumstances
- The right to restrict or object to processing in certain circumstances
- The right to data portability
To exercise these rights, please contact us using the details provided below.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookies through your browser settings. For more details on how we use cookies, please see our Cookie Policy.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the revised effective date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your data, please contact us at:
Novak Consulting Ltd
Email: hello@novakconsulting.nz
Last updated: May 2025
Novak Consulting Ltd
Auckland, New Zealand