Terms of Service

Confidentiality Commitment

At Novak Consulting, we take your confidentiality extremely seriously. We understand that your innovative ideas, business strategies, and intellectual property are your most valuable assets.

We implement robust measures to protect your information, including:

  • Signing comprehensive Non-Disclosure Agreements (NDAs) before any substantive engagement
  • Secure, encrypted communication channels for all client interactions
  • Strict internal information access controls and security protocols
  • Ongoing staff training on privacy and confidentiality best practices

We are committed to signing an NDA on first engagement — either your standard NDA or our comprehensive template — fully protecting you as a founder and your intellectual property.

Company Information

Novak Consulting Ltd is a New Zealand registered limited company, proudly 100% Kiwi owned and operated. Our business practices adhere to New Zealand's robust legal framework, providing you with the assurance of working with a reputable, legally compliant organization.

Services Agreement

These Terms of Service ("Terms") govern your use of services provided by Novak Consulting Ltd ("we," "our," or "us"). By engaging our services, you agree to these Terms in their entirety.

1. Services

We provide technical consulting, development, and operational services as outlined in our service agreements. The specific scope, deliverables, timelines, and compensation will be defined in a separate Statement of Work (SOW) or similar document agreed upon by both parties.

2. Confidentiality

We treat all information shared with us as confidential. This includes, but is not limited to:

  • Business plans and strategies
  • Technical specifications and architectural designs
  • User data and analytics
  • Financial information
  • Product roadmaps and feature plans

We will not disclose your confidential information to any third party without your explicit consent, except as required by law. Our confidentiality obligations survive the termination of our services agreement.

3. Intellectual Property

Unless otherwise specified in the SOW, all intellectual property created specifically for you as part of our services will be assigned to you upon full payment. We retain ownership of pre-existing intellectual property and general knowledge, skills, and experience used in performing our services.

4. Payment Terms

Payment terms, including amounts, schedule, and methods, will be specified in the SOW. We reserve the right to suspend services for non-payment after providing reasonable notice.

5. Term and Termination

The term of our engagement will be as specified in the SOW. Either party may terminate the agreement for material breach with written notice and a reasonable opportunity to cure. Additional termination rights may be specified in the SOW.

6. Limitation of Liability

Our liability is limited to the amounts paid for the services giving rise to the claim. We are not liable for indirect, special, incidental, or consequential damages, including lost profits or data.

7. Warranties

We warrant that our services will be performed in a professional and workmanlike manner consistent with industry standards. We make no other warranties, express or implied.

8. Governing Law

These Terms are governed by the laws of New Zealand. Any disputes will be resolved in the courts of New Zealand.

9. Amendments

We reserve the right to modify these Terms with reasonable notice. Continued use of our services constitutes acceptance of the modified Terms.

10. Contact Information

For questions or concerns regarding these Terms, please contact us at hello@novakconsulting.nz.

Last updated: May 2025
Novak Consulting Ltd
Auckland, New Zealand